10.1
- You have many options available for the information you can access. Below is a summary of these rights, guidance on exercising them, and applicable limitations.
10.2
- In certain situations, such as when completing your request could lead to disclosing personal information about another person, or when you ask us to remove data that we are legally required to keep or that we have compelling legitimate interests in keeping your requests, and options may be limited.
10.3 The Right of Access:
- The Right to Know How Your Personal Information Is Processed.
- If you request it, we will provide you with a copy of your data in a structured electronic format after verifying your identity. Below is an explanation of the steps involved in filing these requests. Contact us using section 12 (Contact Us) details if you need assistance.
10.4 Rectify your personal data:
- You can use your Account to modify specific data components if this function is available. You may also request that we amend, update, or correct your data under specific circumstances, especially if it is inaccurate, by contacting us using the information provided in section 12 (Contact Us). You have this option at your disposal.
10.5 Remove Your Data
- If, for any reason, we no longer need your personal information to perform services for you, you have the right to ask that we remove all or any of it. If you delete your Account, most Services will become inaccessible to you. This means that you will lose access to the Account and any information connected to the Account about services and the services for which you presently use the Account. It’s crucial to remember that you won’t have access to your user history or any other related data once your Account has been deleted.
10.6 Opt-Out of Direct Marketing:
- You can refrain from having your information used for marketing by contacting us using the details in section 12 (Contact Us) or following the directions in promotional communications. When you submit such requests, it may take some time for us to review and process them. You can change or remove push notifications by navigating to the settings section of your smartphone and choosing the appropriate setting. Alternatively, you can change your browser’s settings by accessing one of our websites. Another option to cease receiving emails from us containing promotional information is to click the “unsubscribe” link found in any promotional emails we send you. You cannot turn off some messages related to the Service’s performance. These messages may include, but are not restricted to, notifications about technical and security issues, order confirmation, notices of parental consent, account verification, and changes or updates to the Service’s functionality.
10.7 Withdraw Consent:
- You can withdraw consent if processing your personal information relies on your consent by contacting us as outlined in the “Contact Us” section. The legality of any processing based on your consent before you withdraw it will remain unaffected, even if you choose to do so.
10.8
- In most situations, we will reply to all queries within one calendar month, as specified in. If we cannot complete your request within a calendar month (due to the complexity of the request or the volume of other requests), we retain the right to extend this term by an additional two calendar months. If necessary, we will explain why there was such a delay. If you make your request electronically, we will, to the extent that it is practical, deliver the relevant information electronically unless you specifically request that we send it in a different format.
10.9
- If you feel your issue still needs to be resolved, you can complain to the supervisory body for data protection.
10.10
- Users of the European Union are entitled to additional specific rights:
10.10.1
- You have the right to request that we stop using your data or to object to how we use it. You can also object at any time if you believe that legitimate interests justify the processing of your data. Suppose you object to the processing of your data. In that case, we will no longer process it unless there are compelling and widely accepted legal grounds or the information is required to create, assert, or defend legal claims.
- Data portability is the ability to receive certain types of personal information in a format you can move across service providers (e.g. when you switch your email address to a new carrier).